When it can’t wait: STAT-priority dispatch
STAT is built so a dedicated courier is pulled to your pickup ahead of routine stops and driven straight to the destination — for critical-value specimens, time-critical blood units, and urgent medications, tracked against an SLA clock the whole way.
A critical value, a crossmatched unit, an urgent medication — some runs can’t sit in a batch. STAT dispatch is designed to pull a qualified courier ahead of routine stops and send them directly to the pickup, with the SLA clock running from the moment you request it.
The platform is built to show the courier’s position and ETA in real time, with the full chain of custody captured even at emergency speed.
What’s included
Priority dispatch
A dedicated courier is assigned to the run ahead of routine stops, rather than waiting for the next batch.
Route priority
STAT handling is designed to move ahead of routine stops so nothing sits behind another pickup.
SLA-clocked
The delivery is tracked against an explicit due time from your request.
Live position & ETA
Watch the courier’s location and estimated arrival update in real time.
Full custody at speed
Signature, seal, temperature, and GPS captured even on emergency runs.
Priority by arrangement
STAT handling is arranged where capacity, staffing, and service terms support it — scoped in your route assessment.
Start with a route assessment
Tell us what moves and when. We scope the route before we promise anything — and a route assessment needs no patient information.