Governed courier for the deliveries that matter
Governed local courier service for healthcare facilities and organizations moving time-sensitive, business-critical items.
Medical courier is our flagship. Vitalis owns important, accountable deliveries — not every package.
Accountable by design
Vitalis handles important deliveries that require documented handoffs — not every package. Accountability is the product, not ubiquity.
One governed platform
Every service line runs on the same operator platform — documented handoffs, structured onboarding, and controlled activation.
Focused service lines
Medical, business, critical parts, and scheduled routes — each with its own cargo, handling, and review requirements, gated separately.
Courier services
Vitalis owns important deliveries that require accountability — organized as focused service lines on one governed platform. Medical courier is our flagship.
Vitalis Medical
MEDICAL COURIERGoverned courier routes for healthcare facilities.
The flagship division: documented, accountable courier service for Charlotte-area healthcare facilities and the time-sensitive materials their operations depend on.
Route assessments available for Charlotte-area healthcare facilities.
Explore MedicalVitalis Business
BUSINESS COURIERDocuments and interoffice transfers, handled with accountability.
A governed courier line for professional-services organizations moving documents, records, and interoffice materials that need a documented handoff.
Route assessments available for Charlotte-area organizations. General business-courier activation is subject to North Carolina courier licensing review.
Explore BusinessVitalis Parts
CRITICAL LOGISTICSWhen a missing part is holding up an operation.
A governed line for time-sensitive components, repair parts, and field-service supplies — a documented local delivery when an operation is waiting on an item.
Route assessments available for Charlotte-area organizations.
Explore Critical partsVitalis Scheduled
SCHEDULED ROUTESRecurring routes for multi-location operations.
Recurring, standing routes between an organization’s locations — a stable model built on documented handoffs rather than one-off, on-demand runs.
Route assessments available for Charlotte-area multi-location operations.
Explore Scheduled routesWhere we’re launching
Our launch markets and coverage plans are published from the operator Command Center. Charlotte is our medical-courier home base; Washington DC is a legal-document launch market whose capability is not yet built.
- PrimaryMedical courieravailable
Route assessments only — we scope a route before any service is asserted. No SLAs, coverage, or licensing are claimed here.
- PrimaryLegal-document couriercapability not yet built
Route assessments only — we scope a route before any service is asserted. No SLAs, coverage, or licensing are claimed here.
Monthly coverage plans
Starting at $2,500/month
Recurring monthly coverage for facilities — priced per month, not per package. Final pricing depends on your routes, volume, service area, timing, and handling requirements. After a route assessment, we provide a defined scope, service levels, and recurring monthly cost.
Request a route assessmentStarter
No published price yet
A standing daily route for a single facility that needs dependable, documented pickups.
- Daily scheduled pickups
- Same-day delivery
- Proof of delivery
- Dispatch portal access
- Email & SMS notifications
Professional
No published price yet
Higher-volume coverage for facilities running multiple daily exchanges with reporting.
- Multiple daily runs
- Priority routing
- Facility dashboard
- Reporting
- SLA targets
Dedicated Route
No published price yet
A dedicated driver and vehicle on a schedule built around one operation.
- Dedicated driver & vehicle
- Scheduled runs
- Custom workflow
How an approved route is documented
Vitalis runs on one governed platform. Each route follows a defined, recorded process — so a facility always knows where a handoff stands and who is accountable for it.
- 01
Request received
A facility submits a route assessment — no patient information.
- 02
Scope reviewed
Origins, destinations, windows, and item types are scoped in writing.
- 03
Route approved
A route and terms are agreed; activation waits on required review.
- 04
Pickup recorded
The platform is designed to log each pickup with a responsible courier.
- 05
Handoff recorded
Each transfer is designed to be recorded end to end.
- 06
Delivery confirmed
Delivery and recipient confirmation are designed to close the record.
Service activation follows scope, onboarding, insurance, legal, and operational review.
Start with a route assessment
Tell us what moves and when. We scope the route before we promise anything — and a route assessment needs no patient information.